Introduction
We strive to promote equal opportunities and as such are committed to being an organisation in which everyone enjoys and respects equality of opportunity.
This policy is aimed at our customers, including learners, who are delivering/enrolled on or have taken an approved course.
It sets out our intention to deliver a service that is fair, accessible and does not include any unnecessary barriers to entry.
Responsibility
It is important that all staff involved in the delivery of courses and learners are fully aware of the contents of the policy.
Review arrangements
F.LHair will review the policy annually and revise it as and when necessary, in response to customer and learner feedback, changes in our practices, actions from external agencies or changes in legislation.
If you would like to feedback any views, please contact us via the details provided at the end of this policy.
Areas covered by the policy
- Our staff
F.LHair commits to incorporating specific and appropriate duties in respect of implementing the equal opportunities policy into job descriptions and work objectives of all staff.
F.LHair will provide equality training and guidance as appropriate to our staff; including as part of staff induction training as well as further on-going courses as identified via our internal staff performance review arrangements.
Monitoring the success and relevance of our arrangements
F.LHair is committed to complying with all current and relevant legislation and, which at the time of writing includes, but is not limited to, the Equality Act 2010. It is F.LHair’s understanding that said providers are compliant with The Equality Act 2010 and all future provisions under the Act.
As part of the learner registration and certification processes for courses F.LHair may collect information on diversity, requests for special considerations, access arrangements and feedback from learners, centers and other stakeholders. All relevant issues identified that suggest that our provision or services may have unnecessarily impacted on learners will be reported back to our manager who will be responsible for ensuring that relevant staff introduce, as appropriate, amendments to provision and/or services where necessary.
Contact us
If you’ve any queries about the contents of the policy, please contact our manager on 01977 670190 or email at flhair@outlook.com
